In a speech about how Texas became a state, Martina provided three main points and delivered them in a chronological pattern. Two of her classmates, Anna and Donna, were discussing the speech the next day

Anna remembered Martina's three main points while Donna only remembered the story used in the introduction. Who was the better listener, according to the textbook's tips to enhance listening skills?
A) Donna was the better listener because she followed the tip, "Avoid information overload."
B) Donna was the better listener because she followed the tip, "Be a selfish listener."
C) Anna was the better listener because she followed the tip, "Listen for major ideas."
D) Anna was the better listener because she followed the tip, "Avoid overreacting emotionally."

C

Communication & Mass Media

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