Workplace conflict is uncommon, which is why most people struggle to manage conflict effectively

Referring to someone as "a disabled person" promotes inclusiveness

Indicate whether the statement is true or false

If the relationship between two main points in a speech is unclear, or the jump from one point to the other too abrupt, a speaker should use __________.

A. internal previews B. points C. inverted pyramids D. transitions E. none of these choices