_____ is the sense of mental discomfort that may prompt a person to change when new information conflicts with previously organized thought patterns

Civil communication means that we consider the impact of our perceptions, actions, and words on other people as we interact with them or speak about them

Indicate whether the statement is true or false

Answer the following statement(s) true (T) or false (F)

1. Writing clean copy really doesn’t matter to media writers. 2. When writers make errors, they make it harder on themselves to maintain trust. 3. The more you can do to make your material clear and concise, the better chance you have of drawing readers and retaining them. 4. Random capitalization, misspelled words, or awkward construction rarely bothers readers. 5. Master writers have more options to fix grammatical problems properly because they know how to use the language in ways novices don’t.