A bottleneck is an operation that has the lowest effective capacity of any operation in the process

In the context of identifying competitors' strategies, the more that one firm's strategy resembles another firm's strategy, the more likely the two firms are to ________

A) merge B) compete C) globalize D) form a partnership E) become market leaders

Which term refers to looking at merchandise at a traditional store and then purchasing the merchandise online?

A) pop-up shopping B) wheel-of-retailing C) off-price retailing D) showrooming E) wholesaling