Principles of conduct that help govern the behavior of individuals and groups are known as ________.

Of the five senses, we learn more from _______ than any other sense, which is why presentation aids are effective

a. hearing b. humor c. touch d. sight

The Auburn University study found that students were involved in listening activities

about ________________of their communication day. a. 52 percent b. 16 percent c. 26 percent d. 10 percent