According to Taylor, workers are incapable of working towards a goal as they do not have the ability to accomplish them

The ________ of a service means that it cannot be stored for later use and must be consumed upon delivery

A) inseparability B) perishability C) tangibility D) intangibility E) variability

According to Weitzel and Jonsson's model of organizational decline, during which of the following stages of decline an organization has the least chance of survival?

A) inaction B) faulty action C) crisis D) blinded