A customers computer crashes consistently when a specific application is launched. The technician has looked at the computer and confirmed the cause of the crash. Which of the following is the NEXT troubleshooting step the technician should take?
A. Verify full system functionality.
B. Document the findings, actions, and outcomes.
C. Establish a plan of action to resolve the problem.
D. Question the user and identify changes the user has made to the system.
Answer: C. Establish a plan of action to resolve the problem.
Computer Science & Information Technology
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The quickest way to find a record in a database is to use the ________ feature
A) Filter B) Find C) Query D) Sort
Computer Science & Information Technology
A record
A) is a complete set of data for an entity. B) is an individual piece of data, such as a last name. C) defines the range of data to print. D) is the sequence in which pages print.
Computer Science & Information Technology