When you are criticizing or correcting, it is best to
A) focus on what the audience members can do to improve.
B) emphasize the audience's mistakes so that they will not make the same ones again.
C) be honest and call attention to the audience's failures or shortcomings.
D) single out the guilty audience members as an example for everyone else to learn from.
E) enlist a partner to echo and affirm your negative comments.
Answer: A
Explanation: A) Dwelling on a person's failures does little but make the person feel bad. Since your goal is productivity, the best way to criticize is to focus on how to improve things in the future, not what went wrong in the past. Past errors should receive a lot of focus only if they offer keys in how to improve in the future.
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