Which service industry has the closest link between customer satisfaction and shareholder value?

a. Hotels
b. Airlines
c. Parcel delivery
d. Department stores
e. Food processing

d

Business

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Jane is a marketing researcher of a cellular service providing firm. She is conducting market research before the firm decides to launch its 4G services

After deciding on the research approach and instruments, what is the next step that Jane should follow? What are the three things that she is required to consider in this step?

Business

Theoretically, in the push approach to manufacturing, each job consists of a batch of one unit

Indicate whether the statement is true or false

Business