The tread life of a particular brand of tire is a random variable best described by a normal distribution with a mean of 60,000 miles and a standard deviation of 1400 miles. What warranty should the company use if they want 96% of the tires to outlast the warranty?

Which of the following statements about service resource planning is TRUE?

A) The service analogy to the BOM in a manufacturing company is a bill of lading (BOL). B) One resource that every service provider manages is cash. C) There is no such thing as dependent demand in the service sector. D) As services are completed, the accounts receivable decrease.

Revenue stability affects ________

A) dividend risk B) maturity risk C) business risk D) interest rate risk