With respect to assessing customer value, in conjoint analysis customers are asked to rank their preference for alternative market offerings or concepts

The Incident Command System (ICS) is:

A. A military system used in domestic incidents to ensure command and control of Federal resources. B. Most applicable to the management of complex incidents that extend over many hours or days. C. A standardized approach to incident management that is applicable for use in all hazards. D. A relatively new approach created based on the lessons learned from the 9/11 terrorist attacks.

Which of the following statements about workplace diversity is the most accurate?

A) Teams with diverse membership are more likely to create the products that consumers demand. B) The number of older workers is decreasing. C) More men pursue higher education than women. D) A diverse staff is less able to respond to changes in the customer base in local and world markets.