In using the need-satisfaction sales presentation approach, the needs of the customer should be determined in an initial sales call and then the solution to those needs should be presented in a follow-up sales call

The management of IT in organizations has not changed drastically over the past 50 years

Indicate whether the statement is true or false

One field or combination of fields for which more than one record may have the same combination of values is called a(n):

A) secondary key. B) index. C) composite key. D) linked key.