When the emotion is genuine, but its origin is somewhere other than the employee's immediate context, the employee is practicing ________

A) deep acting
B) good acting
C) surface acting
D) trained acting

Answer: A

Communication & Mass Media

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Wanous (1992) defines the practice of "selling" the organization to the potential employee as ________

A) traditional recruitment B) absolutely necessary C) uncommon D) good strategy

Communication & Mass Media

Effective speeches require research

Indicate whether the statement is true or false

Communication & Mass Media