The first step of the management science process is to define the problem

When Microsoft introduced its Windows NT network operating system, it gave buyers free Web server software. At the same time, Netscape was trying to sell similar Web server software for $4,999. Once Microsoft got a lion's share of the market, and Netscape's market share declined substantially, Microsoft began charging above-market price for its Web server software. Many people thought Microsoft was guilty of which of the following?

a. unfair trade practices b. price discrimination c. price fixing d. predatory pricing

One of the forms of solution selling is to provide solutions to enhance customer revenues

Indicate whether the statement is true or false