________ is the ability to influence an audience to agree with your point of view, accept your recommendation, or grant your request

Which of the following roles serves as the spokesperson and champion for a work group dealing with external stakeholders?

A. tactical manager B. team leader C. top-level manager D. resource allocator E. senior executive

The best opening for a positive message includes the single most important information you need to give the audience

Indicate whether the statement is true or false.