Effective collaboration is all about being nice to one's team members

"Thank you for your order. We appreciate your interest in our product." Which part of the negative news message is reflected in this statement?

a. Negative news" b. Buffer c. Explanation d. Redirect e. Refocus

A point of equilibrium is a value that is simultaneously the maximum of a row and the minimum of a column

Indicate whether this statement is true or false.