Describe and discuss the four steps in the self-improvement plan
What will be an ideal response?
1. Step one: Set goals - the goal setting process requires that you be clear about what you want to accomplish.
2. Step two: Visualization - this involves forming a mental picture of yourself succeeding in goal attainment.
3. Step three: Use positive self-talk - development and use of positive self-talk statements can keep you on target in terms of goal attainment.
4. Step four: Reward your progress - when you see yourself making progress toward a goal, or achieving a goal, reward yourself.
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When you use this response style, you clarify or seek more information
A) questioning B) paraphrasing C) supporting D) evaluating
In 2010, the three top B-to-C ________ were Dell ($52 billion), Staples ($9.8 billion), and CDW ($8.8 billion)
A) inbound telemarketers B) catalog sellers C) outbound telemarketers D) infomercial marketers E) mobile marketers