A patient states he does not want medical care, but you believe he is not able to make this decision. You take his vital signs, despite his objections. The patient would most likely have a claim against you for:

A medical office manager does not need to have clinical skills

Indicate whether the statement is true or false

The patient presents today with the complaint of nasal (1)__________ and postnasal drip, with watery eyes. The patient is 30 years old and has a history of allergies in the past. She reports having had allergy therapy as a child, with some relief of her symptoms. She moved to this area approximately 5 years ago and did well for the first 2 years and then started developing these symptoms over the

past 3 years. When she works outside or mows the lawn she reports that her eyes water and that she sneezes almost uncontrollably. She reports that she can predict the (2)_________ count based on the severity of her own symptoms. She has used over-the-counter allergy preparations but has not sought any medical attention for her allergies in years. She denies any (3)__________ nasal discharge. She has not had any prior nasal or sinus surgery. On examination, the patient is noted to have evidence of (4)__________, and she appears congested. The ears are within normal limits. The nose reveals severe edema of the (5)__________, with a pale bluish discoloration. There is clear drainage within the nose. There is a mild right nasal septal (6)__________, with no purulence in the nose. The mucosa decongests well with Neo-Synephrine spray. There are no polyps visualized in the nose, and nasal (7)__________ reveals no masses or purulence, with particular attention to the middle meatuses bilaterally. The nasopharynx, (8)__________, and larynx were also visualized with the endoscope and were noted to be within normal limits. The (9)__________ and oral cavity are without masses or (10)__________. The neck is without nodes. In summary, she has evidence of severe allergic (11)__________. She was treated with Claritin-D 24-hour medication, and she is to take 1 tablet by mouth every day as needed for congestion. She was also given a sample of Nasacort AQ nasal spray, and she is to use 2 puffs, each nostril, daily for 3 weeks. I have advised her to avoid activities which expose her to (12)__________, which she knows exacerbate her symptoms. For example, she is to avoid mowing the lawn and working in her garden if possible. I have advised her to follow up with an allergist for repeat allergy testing. I have given her the names and numbers of 3 allergists in her area so that she may follow up there. She does not need to follow up in my office, unless there is a change in her symptoms.