What does Ghemawat describe as a requirement to ensure access to services from India to the United States?

The text argues that central city development activities in recent years have:

A. benefited all income classes equally. B. primarily benefited lower-income groups. C. not benefited lower-income groups very much. D. have not been evaluated adequately to determine who has benefited, if anyone.

When directly lobbying Congress, interest groups may make use of all of the following EXCEPT ______.

a. personal contacts b. professional lobbyists c. campaign contributions d. expert testimony e. public relations campaigns