Those situational characteristics come in two varieties:

What will be an ideal response?

-Substitutes
-Neutralizers

Communication & Mass Media

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What is the name of the phenomenon is which women are more likely to rise to positions of organization leadership in times of crisis, and men are more likely to be given or take over those positions in prosperous times?

a) The Glass Ceiling b) The Glass Cliff c) The Mirror Model d) The Poisoned Bottle e) The Poisoned Pen

Communication & Mass Media

The research procedures and methodologies used by field services or research suppliers in private sector research is audited by:

a) The American Marketing Association b) The American Statistical Association c) The Research Association of America d) No one

Communication & Mass Media