Answer the following statement(s) true (T) or false (F)

1. Mediators rarely engage in critical listening because they do not make suggestions.
2. Men are less adept at listening than women. Therefore, women make better mediators.
3. Mediator’s emotional paraphrases lead to defensiveness.
4. Listening was mentioned as a critical skill by virtually all of the mediation practitioners interviewed in a study by Isenhart and Spangle.

1. FALSE
2. FALSE
3. FALSE
4. TRUE