Certain attitudes are characteristics of every member of a culture

The stages of small group interaction are similar to the stages of __________

a) relationship development b) the perceptual process c) the listening process d) a conversation

To discover how a target audience might react to a new ad campaign, marketing executives __________

a) brainstorm among themselves b) conduct focus groups c) brainstorm with marketing executives from other firms d) start the campaign and then poll people on its effectiveness