A company would be most likely to use which of the following to weed out unprofitable customers and target the most profitable ones for pampering?

If a trainee seems to resist the training, the coach should _____________________ the defensiveness

a. ignore b. laugh at c. reprimand d. deal with

When a severe weather warning has been declared, a delay in notice is excused to the holder who was prevented from giving the notice until after the severe weather passed

Indicate whether the statement is true or false