Two companies that are in collaboration with each other meet for a negotiation. Ted is the representative of one company and Sam for the other
During the negotiation, Ted's arguments are more focused toward Sam rather than their topic of negotiation. Ted's behavior is an example of
a) verbal aggressiveness
b) informal bargaining.
c) information management.
d) high-level enthusiasm.
A
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Mayor Cost is presenting a speech responding to a crisis that has occurred in her town. What would be the advantages of selecting the manuscript method of delivery for her speech?
A) Ability to adapt to the audience B) Greater flexibility, vocally and physically C) The ease with which statistics may be used D) Accuracy and preciseness E) Greater freedom to concentrate on delivery
When you ethically use the information you gathered to customize your speech to your audience, you are performing
A) demographic analysis. B) ethnocentrism. C) audience adaptation. D) psychological analysis.