__________ service at its best means that customers received ongoing attention from a specific person

a. Increased
b. Sensationalized
c. Perceptual
d. Personalized

d

Communication & Mass Media

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Create five belief statements and the corresponding attitude statements

What will be an ideal response?

Communication & Mass Media

What criteria should you use to select among possible supporting materials? For example, if you have testimony from four or five experts, how would you select which one to use? Suggest a hypothetical main point from a speech and provide an example of a piece of supporting material that meets all criteria.

What will be an ideal response?

Communication & Mass Media