Companies that build "trustability" often find themselves giving away too much product, thus hurting profitability

An airline wants to monitor the performance of their baggage handling crew on the daily flight from Oklahoma City to Dallas that is always filled to its 140 passenger capacity

They track the number of passengers that lose bags each flight for a two-week period. The data are displayed in the following table. Determine control limits for the appropriate chart and indicate any points that are out of control. Day # # Bags Lost 1 3 2 4 3 3 4 2 5 5 6 7 7 6 8 8 9 1 10 7 11 6 12 2 13 1 14 7 What will be an ideal response?

A(n) ________ is a device or situation that replicates job demands at an off-the-job site

Indicate whether this statement is true or false.