What is the process of tracing upward in the bill of material from the component to the parent item in order to determine the cause for the component requirement?

Of the following taglines or slogans, which would most likely trigger an investigation by the Federal Trade Commission or National Advertising Division?

A) For the finest Asian food come to China Garden B) Eat at Wendy's, the best hamburgers in town C) Tree Top apple juice is twice as good D) For better looking skin, use Avon

Accept errors have obvious costs to supervisors and their organizations, including which of the following?

A) cost of goods sold B) cost of training C) cost of retraining D) vacation time E) team respect