In discussing the groundwork for success, the authors recommend all of the following EXCEPT:

A) Get to know one another
B) Identify special strengths of the members
C) Share your values
D) Hide personal agendas

D

Communication & Mass Media

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After the interpersonal conflict, it is important to recognize

A. it is time to be quiet. B. it is time to kiss and make up. C. that the conflict has stopped. D. that the conflict will come back.

Communication & Mass Media

The ________ response to interpersonal conflict is both destructive and passive

A) ?exit B) ?voice C) ?loyalty D) ?neglect E) ?ambush

Communication & Mass Media