Though some say that there is no such thing as "Standard American English," most contend that it is the generally accepted pattern of pronunciation, semantics, and syntax

The primary goal of the television industry is to provide a public service of news, entertainment, and political information

Indicate whether this statement is true or false.

"You did a fantastic job on that report, but I noticed one change you may want to consider" is an example of

a. constructive criticism. b. empathic listening. c. disconfirming communication. d. paraphrasing. e. none of the above.