If you find the range to be very wide, it signals that the average may not be typical of most respondents

As interest rates rise, _____.

(A) It becomes more expensive to hold money as cash. (B) Bonds and savings accounts become less attractive for investment. (C) Firms will generally spend their wealth. (D) It becomes less expensive to hold money as cash.

In terms of using an impression management technique to respond to negative publicity, a company that makes the negative incident appear minor or trivial is using the remedial approach of:

A) expressions of innocence B) excuses C) justification D) apology