Before spilling coffee on an invoice and obliterating the final due date, you calculate the implied interest cost of trade credit at 24.89% and remember there is a 3% cash discount if paid within 10 days. When is the due date?

Sympathy messages ________

A) must only be sent to people with whom you have a close relationship B) should never be sent in printed cards C) should not be sent until an appropriate amount of time has passed after you hear about the situation D) are more meaningful when handwritten E) will not be appreciated by business acquaintances

Not receiving a clear mandate for the top to proceed is a common management pitfall

Indicate whether the statement is true or false