The need-satisfaction presentation is by far the most preferred personal selling approach these days

Indicate whether the statement is true or false.

Answer: TRUE
Explanation: The need-satisfaction presentation, which consists of determining customer needs and then tailoring the presentation to address those needs, is by far the most preferred approach these days.

Business

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Discuss how institutions support markets.

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A single-server queuing system has average time between arrivals of 20 minutes and a service time of 10 minutes each. Assuming Poisson arrivals and exponential service times, the utilization factor is approximately:

A) 0.25. B) 0.33. C) 0.50. D) 2.0.

Business