Cassenya is attending a dinner at an architectural conference. Just after she sits down, one of the organizers asks her to give a short speech about one of her recent projects. As Cassenya prepares for the speech, which of the following should she do?

A. Include lots of minute details about each of her main points.
B. Ask herself what three things she wants the audience to know.
C. Write her speech out word for word.
D. Determine whether or not she wants to memorize her speech.

Answer: B

Communication & Mass Media

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Todd and his roommates nearly died from carbon monoxide poisoning one winter, due

to a faulty furnace in the apartment they rented. City code required landlords to provide smoke detectors but not carbon monoxide detectors. Todd presented a speech urging City Council to also require landlords to equip rental properties with a working carbon monoxide detector. His speech appealed to ____ needs. A) esteem B) safety C) belonging D) self-actualization

Communication & Mass Media

Hocker and Wilmot summarize several advantages of clarifying your goals when in a conflict with another person. Which of the following is not an advantage identified?

A. Only clear goals can be shared. B. Clear goals are reached more often than unclear ones. C. Clear goals can be altered more easily than vague ones. D. Solutions go unrecognized if you don't know what you want. E. Knowing the other's goals helps you manipulate the situation to get what you want.

Communication & Mass Media