When the outcome of a message is designed to clarify information or create understanding, the purpose is specifically:

Terrell responded to an email message that was sent to him the day before. This is an example of ________ communication

a. convergent b. synchronous c. asynchronous d. automatic

____________________ lend your speech the credibility of someone more famous or knowledgeable than you are.

Fill in the blank(s) with the appropriate word(s).