Which stage of listening involves making sense out of what you hear by relating it to your past

experiences and knowledge?

A) selecting B) attending C) understanding D) responding

C

Communication & Mass Media

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The encourager, compromiser, and follower are best defined as __________ roles

A) group task B) group building C) individual D) task delegating

Communication & Mass Media

Which of the following problem-solving procedures is based on John Dewey's reflective thinking process?

a. the functional approach to problem solving b. the DOT method c. brainstorming d. consensus seeking e. the Standard Agenda

Communication & Mass Media