Which of the following statements is false?

a. Children can be effectively trained as mediators.
b. Mediators need to be masters of process.
c. The mediator's job is not to advocate solely on behalf of one of the parties.
d. Mediation takes many different forms in different contexts.
e. Mediators need to be content experts in the area of dispute.

Ans: d. Mediation takes many different forms in different contexts.

Communication & Mass Media

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Gloria prides herself on her leadership capabilities. In preparation for group meetings, Gloria

makes sure the group is aware of a meeting?s agenda, determines times and places for meetings, and gets useful information to members in advance of meetings. She also takes notes of what goes on at meetings. Is Gloria acting appropriately as group leader? A) No, she?s doing too much when she should learn to farm out the work to group members. B) Yes, she?s exhibiting several excellent leadership skills that are appropriate to her role. C) No, she really shouldn?t be responsible for determining times and places of meetings. D) Yes, but what Gloria?s doing should be expected of all group members, not just the leader

Communication & Mass Media

The statement that "culture is a powerful influence on communication behavior" means that

A. culture distinguishes one group of people from another. B. culture affects how we express ourselves and how we interpret and react to others. C. what society we identify with has little effect on us. D. traditions have little influence on how we make sense of communication.

Communication & Mass Media