Most groups experience predictable phases during the decision-making process.

When technology simulates face-to-face communication, it breeds

a) social presence b) motivation. c) self-actualization. d) social loafing.

Dr. John Snow's 1854 map of London dealt with find ing what?

a. the location of Jack the Ripper b. the source of a cholera outbreak c. the best places of a newly planned subway system d. the city's pockets of poverty