Which of the following is the first step in the process of implementing training?
A. identify training staff
B. identify target audiences
C. identify program scope, goals, and objectives
D. motivate management and employees
Answer: C
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Match the following terms to their meanings:
I. Microsoft Office II. Cloud computing III. Microsoft Office 365 IV. OneDrive for Business V. SharePoint A. Enables you to create, sync, store, and share up to 25 GB of data in the cloud B. Where applications are accessed through a Web browser C. A collection of server platforms, desktop applications, and online services D. The Microsoft central information sharing and business collaboration platform for organizations E. A suite of apps that enables you to create documents and collaborate by sharing the documents with others