A LIFO reserve represents the amount by which cost of goods sold on a FIFO basis exceeds the cost of goods sold on a LIFO basis for the current year

Which of the following strategies is a firm most likely to pursue when it simultaneously faces both strong cost pressures and strong pressures for local responsiveness?

A. Global standardization strategy B. Localization strategy C. International strategy D. Transnational strategy E. Nationalization strategy

The categories of routine replies and positive messages include all of the following EXCEPT

A) answering requests for information and action. B) granting claims and adjustments. C) refusing applicants' résumés. D) sending goodwill messages.