Communication __________ refers to how people verbally and nonverbally communicate, the preferred amount of talk and silence, and the degree of familiarity with which conversation partners speak

When a participant in a conflict uses a style that views the conflict as a set of problems to be

solved, rather than a competition, he/she is using a ________ style. Fill in the blanks with correct word

A speaking outline _______

a. may contain delivery prompts b. is the same as a formal outline c. lacks source citations d. is a written manuscript