When you need to inform employees that a benefit or privilege will be eliminated,

A) the best approach is to leak the news as a rumor rather than make a public announcement.
B) minimize the impact of the bad news by presenting it in as positive a light as possible.
C) use the direct approach.
D) use as many hedging words as possible.
E) explain the decision is in the employee's best interest.

Answer: B
Explanation: B) Losing benefits and/or privileges is something that employees don't take lightly. If you are responsible to announce a cut in benefits or privileges, try to frame the situation as positively as possible. Explain the position of the company as best you can, aiming to make the employees see both sides of the situation – the employee side and the company side.