James opened his speech by saying, "Today I, uh, want to, umm, talk about, like, how, y'know, how violent our schools have, like become." James is having trouble with __________.

All of the following may contribute to high emotional intelligence EXCEPT

a. having a high intelligence quotient. b. knowing how to manage your feelings. c. knowing how to read and respond to the emotions of others. d. having the ability to control your impulses. e. having the ability to delay gratification.

While things like special fonts, font colors, and emoticons may be part of your normal way of communicating online, it is best to avoid these elements in emails you send for research purposes

Indicate whether the statement is true or false.