On average, how many customers are waiting to be served?
In a bank drive-through, there is a single service window and room only for two cars to line-up to wait for service. The mean time between arrivals for drive through customers is 5 minutes. The mean time to complete a customer transaction is 3 minutes. The number of arrivals is distributed according to a Poisson distribution and the service times are exponentially distributed.
Answer: Lq = .36 car
You might also like to view...
Service companies do not have product costs, so they often consider all operating expenses as part of their cost of service
Indicate whether the statement is true or false
Winchell wrote a contract that involves two performance obligations. Product A has a stand-alone selling price of $50, and product B has a stand-alone selling price of $100. The price for the combined product is $120. How much of the transaction price would be allocated to the performance obligation for delivering product A?
A) $50. B) $40. C) $30. D) $20.