Before meeting with her reading group, Holly collected information about the history of a book that had been recommended to the group. During the group's next meeting, Holly shared her findings as the group discussed whether to add the book to its reading list. What kind of leadership need did Holly's action fulfill?

A. a designated need
B. a procedural need
C. a maintenance need
D. a task need
E. a personal need

Answer: D

Communication & Mass Media

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Curtis, a newcomer to the team, hails from Samoa. He is different from the rest of the group, especially in his dietary habits. His teammates find his behavior extremely odd and are tempted to comment on how he eats meals with his hands

In this scenario, how should Curtis's teammates react? a) Withhold, delay, and temper their judgmental comments b) Voice their opinion only when Curtis is not present. c) Bring Curtis's odd behavior to the notice of the manager. d) Voice their opinions to Curtis.

Communication & Mass Media

Responding to messages is considered to be part of the listening process

Indicate whether the statement is true or false

Communication & Mass Media