Scripts designed to guide a support agent through an incident should ideally be memorized to be effective.

To make long documents easier to organize, expand or collapse ________

Fill in the blank(s) with correct word

Show that if longitudinal parity is used as an error detection code, values in a database can still be modified without detection. (Longitudinal parity is computed for the n-th bit of each byte; that is, one parity bit is computed and retained for all bits in the 0th position, another parity bit for all bits in the 1st position, etc.)

What will be an ideal response?