Speech communication research has tended to document that when natural groups are presented with a problem they do not follow McBurney and Hance’s five steps

The essential, vital requirement for preparing any speech is to _______

a. thoroughly research the topic b. be original c. know exactly what you are expected to do d. use vivid language

Which of these statements reflects common African American views of European American speech?

a. “European Americans tend to be more conflict avoidant.” b. “European Americans tend to speak more emotionally.” c. “European Americans tend to use more phatic communication.” d. “European Americans tend to choose euphemistic language.”