When developing a global system, bringing the opposition of local groups into the process of designing and implementing the solution without giving up control over the direction and nature of the change is called

The IRS does NOT have to furnish the taxpayer with information concerning which of the following items?

A. The IRS collection process B. The refund claims process C. The way the taxpayer's return was selected for audit D. The procedures for appealing an IRS ruling E. All of these choices must be provided to the taxpayer

Which statement below is true about Web 4.0?

A) it failed to offer a multichannel communication system that would allow businesses and customers to speak to each other B) it included interactive company and brand websites, social media, blogs, and other communication formats C) it created online communities that connected buyers and sellers in new ways D) it allowed customers to visit bricks and mortar stores over the Internet in real time