Research on the way managers acquire leadership skills find that:
A) decisions about job assignments consider developmental objectives
B) learning from experience is an important source of leadership skills
C) formal training is integrated effectively with developmental activities
D) classroom training results in more learning than special assignments
B
Business
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A firm's internal business environment does NOT include ________
A) its employees B) its corporate culture C) its products D) its technologies E) elements of the legal environment
Business
When a rental car customer is not interested in filling out paperwork or processing payment and check of the rental car, this is an example of which service process redesign?
What will be an ideal response?
Business