If a group member sits in stone silence, he/she is exerting no influence on the group's climate

The ____________________ model of communication includes noise

Fill in the blank(s) with correct word

Answer the following statement(s) true (T) or false (F)

1. A clash of personalities in the group is one type of misunderstanding that often occurs within groups. 2. For arrogant listeners, the listener is concerned about the content, intent, and feeling of the message being transmitted.