You are contemplating a significant change in your business that will affect how the salespeople will do their job. Which of the following is true regarding people's basic tolerance for change?

a. All salespeople thrive on change.
b. All salespeople will resist change.
c. Salespeople with greater trust in his/her sales manager will be more accepting of change.
d. All salespeople have the same basic tolerance for change, regardless of trust in the sales manager.
e. None of the above is true.

Ans: c. Salespeople with greater trust in his/her sales manager will be more accepting of change.